Our policies

Last updated: January 06, 2026

At KHAYTE, we aim to deliver your orders in a timely and secure manner. Please review our shipping and delivery terms below before placing an order.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

• During high-volume periods (sales, new launches, or holidays), processing times may be slightly extended.

Shipping Method

• KHAYTE operates as an online-only store.

• We do not offer in-store pickup or warehouse collection, as we currently do not have a physical retail or warehouse location.

• All orders are shipped directly to the address provided at checkout.

Shipping Coverage

• We currently ship within Pakistan.

• International shipping may be introduced in the future and will be updated in this policy accordingly.

Estimated Delivery Time

• Standard delivery within Pakistan typically takes 3–7 business days after dispatch.

• Delivery times may vary depending on:

  • Location

  • Courier service

  • Weather conditions

  • Unforeseen logistical delays

Please note that delivery timelines are estimates and not guaranteed.

Shipping Charges

• Shipping charges (if applicable) are calculated and displayed at checkout.

• Any promotional free-shipping offers will be clearly mentioned on the website.

Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS (where applicable).

• Customers are responsible for monitoring their shipment using the provided tracking information.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate at checkout.

KHAYTE is not responsible for:

• Delays or non-delivery caused by incorrect or incomplete addresses

• Orders returned due to customer-provided errors

If an order is returned due to incorrect details, reshipping costs may apply.

Delivery Issues

If you experience:

• Delayed delivery

• Missing packages

• Damaged parcels upon arrival

Please contact us immediately at: 📧 khaytepk@gmail.com

We will coordinate with the courier service to resolve the issue as quickly as possible.

Unsuccessful Delivery Attempts

If the courier is unable to deliver due to:

• Customer unavailability

• Incorrect address

• Refusal to accept delivery

The order may be returned to us. In such cases:

• Reshipping charges may apply

• Refunds (if any) will follow our Refund & Exchange Policy

Contact Us

For any shipping or delivery-related queries, please contact us at: 📧 khaytepk@gmail.com

Last updated: January 06, 2026

KHAYTE (“we”, “us”, “our”) operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a curated women’s clothing shopping experience. KHAYTE is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services or communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. This does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact Details

Including your name, billing address, shipping address, phone number, and email address.

Financial Information

Including payment method details, transaction confirmations, and payment-related information.

KHAYTE does not store full credit or debit card numbers. Payments are processed securely through Shopify and authorized payment providers.

Account Information

Including usernames, passwords, preferences, and settings if you create an account.

Transaction Information

Including items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, as well as past transaction history.

Communications

Information you provide when contacting us, such as customer support inquiries.

Device & Usage Information

Including IP address, browser type, device identifiers, and interaction data related to your use of the Services.

Sources of Personal Information

We collect personal information from:

• Directly from you when you create an account, place an order, contact us, or use the Services

• Automatically through cookies and similar technologies when you browse the website

• Service providers such as Shopify, payment processors, analytics tools, and shipping partners

• Third parties or partners where permitted by law
  
  

How We Use Your Personal Information

We use your personal information to:

Provide, Customize, and Improve the Services

• Process payments and fulfill online orders

• Arrange shipping and delivery

• Manage returns and exchanges

• Maintain and manage customer accounts

• Provide personalized product recommendations

• Improve website performance and customer experience

Marketing & Advertising

• Send promotional communications (you may opt out at any time)

• Display relevant advertisements based on browsing or purchase activity

Security & Fraud Prevention

• Secure transactions and accounts

• Detect, prevent, and investigate fraudulent or unauthorized activity

Customer Communication

• Respond to inquiries and provide customer support

• Send order updates and service-related messages

Legal Compliance

• Comply with applicable laws and legal requests

• Enforce our policies and Terms of Service
  
  

How We Disclose Personal Information

We may disclose your personal information:

• To Shopify and service providers (payment processing, analytics, shipping, customer support)

• To marketing and advertising partners, subject to your rights

• When you direct or consent to such sharing

• Within our corporate or affiliated entities

• In connection with legal obligations or business transactions
  
  

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information related to your use of the Services in order to provide and improve its platform.

Shopify may process personal information obtained from your interactions with our store, other merchants, and Shopify itself. In such cases, Shopify is responsible for handling requests related to this data.

You can learn more at Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Security & Retention of Information

We take reasonable measures to protect your personal information. However, no security system is completely secure.

We retain personal information only as long as necessary to:

• Provide the Services

• Maintain customer accounts

• Comply with legal obligations

• Resolve disputes and enforce agreements
  
  

Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections or deletion

• Request data portability

• Opt out of marketing communications

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights and may verify your identity as required by law.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence. Where required, we rely on approved legal safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at: 📧 khaytepk@gmail.com

KHAYTE operates as an online-only store and does not offer in-person services or pickup facilities.

Last updated: January 06, 2026

OVERVIEW

Welcome to Khayte. The terms “we”, “us” and “our” refer to Khayte. Khayte operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Khayte is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

You must be at least the age of majority in your jurisdiction to use this site. You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

SECTION 2 – PRODUCTS

We make every effort to display our products accurately. However, we do not guarantee that your device’s display will reflect the exact appearance of the product.

All product descriptions and availability are subject to change without notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.

Returns and refunds are governed strictly by our Refund Policy.

Products are sold for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. Prices do not include taxes, shipping, customs, or import duties unless stated otherwise.

You agree to provide accurate billing and payment information and authorize us to charge your payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss passes to you once the order is handed to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this site is the property of Khayte or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or exploit any content without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content. Access them at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Khayte is powered by Shopify; however, all transactions are between you and Khayte. Shopify bears no responsibility for purchases made through this store.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy, available on our website. Shopify may also process your data in accordance with its own policies.

SECTION 11 – FEEDBACK

You grant us a perpetual, royalty-free right to use any feedback or submissions you provide.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, fraudulent, or harmful activities.

SECTION 14 – TERMINATION

We may terminate access to the Services at any time. Obligations incurred prior to termination will survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” without warranties of any kind.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Khayte shall not be liable for any indirect, incidental, or consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Khayte and Shopify from any claims arising from your use of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Khayte.

SECTION 20 – ASSIGNMENT

We may assign these Terms without notice. You may not without consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Pakistan.

SECTION 22 – HEADINGS

Headings are for convenience only.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

Khayte
📧 khaytepk@gmail.com